Our Claims department works as an intermediary party between the insured, the claimant and the insurance carriers. This means that we follow up on all claims, generate reports and provide loss control services to our clients. It is our belief that communication is the key to any relationship and keeping open communication between all parties involved helps keep claims from litigation and all parties understand the same details. All too often a misunderstanding is what can cause excessive claims costs.

Each client’s account will be reviewed monthly and a Loss Run Report will be sent to keep you informed of claims status so that you are aware of how your claims are being handled step by step. We will also provide reports for claims analysis, loss control, cost containment, recordable/un-recordable (OSHA Standards/Compliance), claims frequency & hot shot claims (claims totaling payments over $2,500.00) or any specific requests you may need.

These reports help us monitor your claims and if needed, identify areas where safety needs to be addressed which in turn will assist in providing lower premiums at renewal. As well, it will assist your business for the future!

Please feel free to contact us at claims@insurancedp.net for more information or a quote!